Webinar

Coaching Skills for Managers and Supervisors

  • Wednesday, April 14, 2021

    1:00pm – 4:30pm
  • 4
    CREDITS
    Personnel/Human Resources

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.

Objectives

  • Identify effective coaches and develop coaching strategies to support your team
  • Give constructive criticism while managing defensive reactions

Highlights

  • The definition of “coaching” and the coaching process
  • Characteristics of effective coaches
  • Coaching strategies to support and assist others as they change ineffective behaviors
  • Conducting one-on-one coaching sessions for setting goals and improving performance

Additional Information

Designed For

Employees identified for advancement, team leads, supervisors, and managers

Vendor

Surgent

Advanced Preparation

None

Credits

4.00 Personnel/HR

Prerequisite

None

Course Number

2023444

Level of Knowledge

Basic

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