Webinar

Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 2

  • Monday, August 26, 2019

    12:00pm – 4:00pm
  • 4
    CREDITS
    Communications and Marketing, Personal Development, Personnel/Human Resources

Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles.    The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Objectives

•    Create and maintain more business

•    Learn the 3 key skills you need to empower others, create trust, and get people on "your side"

•    Quickly solve problems with employees and co-workers, and reduce misunderstandings

•    Motivate and effectively manage the people in your office so they'll do what you want them to do

•    Handle difficult or “lazy” people in a way that quickly gets the results you desire

•    Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Highlights

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

•    How to judge if your communication is effective in motivating someone

•    How to get someone to really hear you

•    How to communicate so that someone will happily do what you want

 

2.    How to create trust and get people to like working with you

•    The 3 most important keys for getting someone to feel rapport with you

•    Why rapport is so important, and how to use it to profit in your work

•    How to quickly solve problems with people once you have their rapport

 

3.    How to handle difficult people

•    Why some people are difficult to deal with, and what you can do about it

•    How you can turn a difficult employee or customer into a powerful asset

•    How to easily solve problems with people who are upset at you

 

4.    Secret techniques that super-successful communicators use

•    How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"

•    The three most important keys all successful communicators use

Additional Information

Designed For

All

Vendor

ACPEN

Advanced Preparation

None

Credits

1.00 Communications

1.00 Personal Development

0.00 Personnel/HR

Prerequisite

Part 1 of this course

Course Number

192008903

Level of Knowledge

Basic

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