Webinar

Outstanding Client Service: 10 Key Ways to Create Client Satisfaction and Get Referrals

  • Saturday, December 16, 2017

    10:00am – 1:34pm
  • 4
    CREDITS
    Marketing, Personal Development

In a competitive economy, CPA's  and their firms need a way to stand out. The best way to do this is to give outstanding service to your clients. In this experiential workshop, you’ll learn skills that lead to dramatic client satisfaction. In addition, you'll learn several specific ways to guarantee you'll get a lot of word of mouth referrals that will lead to a dramatic increase in your number of clients.

Objectives

* Build trust and rapport with your clients, co-workers, and others 
* Negotiate more effectively by using advanced persuasion     
        techniques.
* Stand out as a professional in a way that leads to increased    
        success, satisfaction and referrals
* Know specific referral strategies that are highly effective

Highlights

*Communication

*Marketing

Additional Information

Designed For

This course is designed for any CPA who wants to increase the number of clients they have, or is interested in raises their rates and dealing with a higher level of service and clientele.

Vendor

ACPEN

Advanced Preparation

None

Prerequisite

None

Field of Study

Marketing, Personal Development

Course Number

171316144

Level of Knowledge

Basic

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